Shipping Policy

Shipping Policy

We are excited to ship our candles to customers within the U.S. and internationally from our factory in Ecuador.

1. Processing Time

All orders are processed within 7 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Method

We ship all orders via DHL, delivering directly to your home. This ensures a fast and secure delivery.

3. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

4. Delivery Estimates

Domestic deliveries generally take 3-7 business days once shipped. International shipping can take 10-20 business days depending on your location, after the 6-day processing period.

5. Delayed or Lost Packages

If your shipment is delayed or lost, please contact our customer support for assistance. We will work closely with DHL to resolve any issues.